This Privacy Policy will tell you about how CSI Inc. and its subsidiaries (collectively “CSI” or “we”) handle your Personal Information from your use of the website and applications, how we use and protect that information, and what choices you have concerning how such information is used on the website you are viewing, as well as any other CSI-affiliated websites to which may be linked from this website.
What Information We Collect and How That Information May Be Collected and Used
CSI considers “Personal Information” as any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular candidate or device (“Personal Information”). We process Personal Information for the purposes listed below and as necessary to enter into a contractual relationship with you. CSI does not collect or store client information, other than in connection with sales or contracting activities. Should we process Personal Information in any other way, we will notify you of the basis for such processing. Personal Information does not include:
- Publicly available information from government records;
- Deidentified or aggregated information; and
- Information excluded from the CCPA’s scope.
CSI uses the information we collect for the following purposes: (1) to provide you with information regarding employment opportunities and career-related information; (2) establishing and maintaining communications with you; (3) where you have requested a service, assisting you in the completion of your application, the assessment of your eligibility for any such requested service, the processing and maintenance of the service, as well as any applicable renewal of such service; (4) responding to your inquiries about applications, accounts and other services; (5) making proposals for future service needs; (6) allowing our affiliated companies to notify you of certain products or services offered by our affiliated companies; (7) processing transactions through service providers; (8) complying with applicable legal requirements, court orders, legal proceedings, document requests, and industry standards and our policies; (9) protecting against fraud, suspicious or other illegal activities; (10) protecting the rights of CSI or other third[1]parties; (11) verifying identities; (12) compiling statistics for analysis regarding our sites and our business; and (13) for training and quality control purposes. CSI may contact you via artificial voice through a third-party service provider regarding employment opportunities. Candidates are free to opt out of the artificial voice communication at any time.
CSI obtains Personal Information from the following sources:
- Directly from you. For example, from forms you complete or products and services you purchase or utilize (if any).
- Indirectly from you. For example, from observing your actions as a candidate, from records of your use of our website, network, or other technology systems.
- From independent third parties related to your eligibility for employment, or our ongoing management of our business.
- From other employees, as part of CSI’s management, evaluation, training, and discipline processes.
As we noted earlier, when you use our website and applications, we use automated means of collecting information, such as cookies and other web-based or electronic tracking technologies to collect information about your use of the website or application. This information is necessary for us to provide you with personalized and location-based content, as well as for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services. Collected items may include the pages most frequently visited, services accessed the most, and links to other sites that users most often visit. We measure activity in aggregate, such as number of users of our website, and activities conducted on our website, but may sometimes choose to measure use on an individual level. This allows us to provide a better user experience.
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The site also utilizes website analytics if your device has local files from Meta products, including Facebook and Instagram, that you have chosen to install separately. Information generated by cookie or web beacon activity that is shared with Meta is subject to your separate agreement and permissions you control with Meta, including past and future choices to share information voluntarily with Meta. For Google Analytics, information generated by cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage for CSI and its affiliates. Both the Google Analytics or the Meta application information could potentially include collection and transfer of your video viewing activity based on your interaction with content on our website. CSI’s use of third parties related to the videos on our website is limited to service providers who are under contract with CSI to support the posting and viewing of video content on the website. Google and/or Meta may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf. You may refuse the use of cookies by selecting your preferences in the cookie banner on the website or selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. You may also disable or change the processing of data about you by Meta through changes in your settings on the Meta site and/or your interactions with Meta products you have chosen to install on your device or browsers. By using this website, you consent to the processing of data about you in the manner and for the purposes set out above.
How We May Share Your Information
CSI may disclose your Personal Information: (1) to third-parties to perform business functions; (2) to our affiliated entities for the purposes of providing marketing, or improving our services; (3) to comply with legal requirements, such as a law, regulation, search warrant, subpoena or court order; (4) as part of a business transaction, such as a reorganization, merger, acquisition, bankruptcy, or similar event, or (5) in special cases, such as protecting the rights, property, or safety of CSI, our customers or others.
CSI may share your Personal Information with third-parties or CSI customers or potential customers for employment, recruitment, and placement services for your potential employment opportunities with customers who are seeking employees who have your qualifications, or to a customer with whom you have been placed by CSI, to integrate with their employment or application process, or for their reporting or analytics requirements. CSI may also share your information with third-party service providers. These service providers will have agreements with CSI to handle your Personal Information the same way CSI would. For example, CSI uses analytics providers which track your use of the website or application. CSI will only share Personal Information about you that is relevant to our legitimate business purposes or as stated in this Privacy Policy, and reasonably related to the purposes for which you have provided your information.
Additionally, this website uses the Google AdWords remarketing service to advertise on third[1]party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the CSI website. Of course, any data collected will be used in accordance with this Privacy Policy and Google’s privacy policy.
Linked Websites
CSI’s website contains links to third-party websites not controlled by CSI and therefore not covered by this Privacy Policy. Any information that you submit, post, or otherwise reveal on these third-party sites is governed by the privacy policy of those sites. We recommend that you review the terms and conditions of use and privacy policies in place on such third-party websites.
Protecting Your Information
We want your information to remain as secure as reasonably possible. We regularly monitor industry standard technical safeguards for securing your Personal Information and review our physical, technical, and organizational security practices to determine how we can prevent the loss, misuse, unauthorized access, alteration, or disclosure of your Personal Information. While we strive to protect your Personal Information, considering the nature of the Internet, and your control over your own access codes, CSI cannot ensure or warrant the complete security of any information you transmit to us.
Your Communication Choices
We may also, from time to time, use your Personal Information to send you informational communications or marketing materials regarding our services, including employment information and job opportunities that you indicate an interest in, where you have experience or when creating a profile. You may receive these messages from CSI via email, phone, direct mail, and other communication means.
We do not, however, want to send you information that you do not wish to receive, and you may opt-out of receiving these communications or change your preferences, as indicated below:
- Unsubscribe/Opt-Out. Each communication we send that contains marketing communications will contain instructions on how to unsubscribe if you do not wish to receive these types of communications in the future from CSI.
- Direct Request. You can email us directly to request to be removed from communications by sending the request to support@comptransolutions.com.
You may choose to personalize or opt-out of cookies. Simply refer to the “What Information We Collect and How that Information May Be Used” section above or your browser’s help instructions to learn more about how to manage their use. Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. Outside of the use of the cookie settings in your browser, there are also browser-specific settings like “Do Not Track” (“DNT”) or “Global Privacy Control” (“GPC”). Because the DNT signal is not widely adopted and is not a finalized standard, we don’t respond to DNT signals. However, GPC signals are generally recognized and if you have made these elections nothing further needs to be done as a result of a GPC signal.
Your California Privacy Rights
This section only applies to individuals who are residents of California and protected under the California Consumer Privacy Act of 2018 (“CCPA”), as amended, and other California privacy laws (together “California Laws”).
• Personal Information Collected
CSI collects the following categories of Personal Information, as defined by California Laws through the ways outlined above in the section titled “What Information We Collect and How that Information May Be Collected and Used
The categories of Personal Information we collect are:
- Geolocation data. This can include location data we may collect as part of your use of a CSI issued devices or personal devices connected to the CSI network.
- Identifiers and demographic data. This includes data like name, address, email, marital status, birth date, gender, educational data, etc.
- Image and voice information. This includes information like ID badge photos, security camera or other video footage or recordings of you.
- Inferences based on Personal Information. This includes information in performance reviews, any testing you may have undertaken, information related to succession planning, as well as predictive analytics related to your use of CSI systems and networks.
- Internet or other similar network activity. You may use CSI systems for your work. All the activity you have on these systems, including information accessed from your personal device, from email to web browsing, is collected and used. This includes log-in details, software application usage, VoIP phone usage, and file share access.
- Non-public education information. This is information related to your academic credentials such as what school you went to, what your GPA was, what activities or sports you did in school, or other data on your school transcripts.
- Professional or employment-related information. This is all the data related to your employment with CSI, including but not limited to Personal Information related to individuals who receive benefits from CSI because of your status as a worker with CSI. For example, it can include “right to work” documents, payroll and benefits data, medical leave data, or other kinds of information necessary for CSI to acquire, manage, and retain talent in its worCSI.
- Sensitive Personal Information. This includes data like financial account numbers, government issued IDs, medical data, etc. collected for business purposes, including background checks and identity verification.
- Sensory data. This is data which may or may not be related to you directly, as it is usually data coming from devices like security motion detectors or similar devices. However, if it is tied to other data, like key card access logs, it can become personal information.
- Transactional Data. This includes data you may share with us when you are acting in your capacity as a consumer instead of an associate. For example, when you buy our products or services.
We collect them for the purposes described above, and may share as outlined in the section titled, “How We May Share Your Information” above.
Under California Laws, California residents have the following rights (“Rights”) listed below. Your Right to Access, Right to Deletion, and Right to Correct are not absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information of yours or others, your account with us or the security of the business’s systems of networks. There are also exceptions to deletion requests if the information is necessary to complete a transaction, for internal uses aligned with expectations, compliance, and legal obligations, or for other internal purposes in a lawful manner compatible with the context in which the consumer provided it.
You Have The Following Rights Under California Laws
• Right to Know. You may request CSI to provide you the specific pieces of Personal Information that we have about you, categories of Personal Information we have collected about you, categories of sources from which the Personal Information is collected, categories of Personal Information that we may have sold or disclosed for a business purpose about you, categories of third parties to whom the Personal Information may have been sold or disclosed for a business purpose, and the business or commercial purpose for collecting or selling Personal Information. Please note that much of the information for which you can make a request is already contained in this Policy. Should you wish to exercise this right, please contact us via one of the methods noted below under “Exercising California Privacy Rights.” If necessary, we may ask for some Personal Information in order to verify your identity and to confirm your rights related to your request.
• Right to Delete. California law gives residents a limited right to request deletion of their Personal Information. However, this right is limited by a number of exceptions. Fundamentally, if we have a permissible need to retain Personal Information, we are not under an obligation to delete such information, even when requested. Generally, we retain Personal Information so we may fulfill or accomplish the purposes for which the Personal Information was collected, provide information or a service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between us and you; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality of our online properties; enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; comply with a legal obligation; or otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which the information was collected.. We will respond to requests to remove Personal Information from some of our system within reason and as required to by law. If you would like to request deletion of Personal Information, please contact us via one of the methods noted below under “Exercising California Privacy Rights.” We may ask for some Personal Information in order to verify your identity and to confirm your rights related to your request.
• Right to Correct. If CSI maintains any inaccurate Personal Information about you, you may request CSI correct your Personal Information.
• Right to Opt-Out. We do not sell or share your Personal Information with unaffiliated third parties. You may request to opt out of the sale or sharing of your Personal Information by CSI.
• Right to Limit. You may request CSI limit the sharing of your Sensitive Personal Information.
• Designating an Authorized Agent. California law permits California residents to designate an agent to manage their rights under California law. If you would like to designate an agent to manage your privacy preferences, you may do so using the mechanisms noted below under “Exercising California Privacy Rights.” We may ask for some Personal Information in order to verify your identity and to confirm your rights related to your request. We will also need sufficient Personal Information about your authorized agent to be able to identify them. As part of this process, you must have permission from your authorized agent to disclose their Personal Information to us for the purpose of acting as your agent.
• Non-discrimination. California law does not permit us to discriminate against you because you exercised any your rights under this title, including, but not limited to, by: denying you access to goods or services; charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; providing a different level or quality of goods or services; or suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Exercising California Privacy Rights
Californians can exercise their privacy rights. In some cases, we may need to collect additional information to verify your identity, such as your name and proof of residence. We will use the information provided in connection with a request solely for the purposes of verification. We cannot effectuate your request if we are unable to verify your identity or authority to make the request and confirm that the Personal Information relates to you.
Californians may exercise these rights themselves or they may designate an authorized agent to make these requests on their behalf. If we receive a request from an authorized agent, we may take steps to verify their ability to act on the consumer’s behalf, including through contacting the consumer. In most cases, we will facilitate a rights request through automated tools available on our website or through your password protected account.
CSI does not discriminate against any individual for exercising their privacy rights as we know and understand how important your Personal Information is to you, and hope you understand we are also committed to ensuring the most reasonably feasibly and available protections of your Personal Information. We will handle requests as required under applicable California Laws. When a request is made, we may verify your identity to protect your privacy and security and will respond via the options stated above. Please note that we are only required to respond to each customer twice per calendar year.
How to Contact CSI
If at any time you have questions or concerns about CSI's privacy commitment or anything contained in this Privacy Policy, please feel free to contact us via the Contact Us form, via e-mail at support@comptransolutions.com, at the address below, or by calling 1-631-906-0245 to speak to one of our team members.
Retention of Your Personal Information
CSI will retain your Personal Information for as long as required to provide the services or complete the transactions for which your Personal Information was collected. CSI will also retain data for as long as legally required or allowed to do so for compliance obligations, dispute resolutions and by the schedule in the CSI Records Retention Policy.
Changes to Privacy Policy
CSI may change this Privacy Policy from time to time due to changes in relevant law or CSI’s business practices, but in the least we will review this policy annually. If we decide to make changes to this Privacy Policy, we will post the changes on this website, and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. This Privacy Policy was last revised and is effective as of April 18, 2024.